We are looking for a Service Manager - Network Operation colleague to join our German-based manufacturing partner's team.
Pozíció leírása / Job description- Act as interface between our internal IT organization and external network infrastructure service providers.
- Translate technical requirements from business units into actionable IT architecture concepts and coordinate their operational implementation with external providers for LAN/WLAN (Cisco), DNS/DHCP, Firewall (Fortigate)/DMZ, and SD-WAN (Aruba)/ Internet. You are responsible for orchestrating all required services with the provider.
- Define and enforce standards for network design, routing, and segmentation, including comprehensive network monitoring and documentation of network standards.
- Implement, operate, and continuously improve test and development networks. Ensure the functionality and security of firewalls.
- Provide secure connectivity between company locations and hosted applications.
- Manage and monitor external IT service providers and vendors in the network infrastructure domain according to agreed SLAs, KPIs, and monthly reports.
- Maintain strong relationships with service providers and conduct regular service review meetings.
- Support budget planning and cost control for the assigned IT services.
- All responsibilities are to be understood in a global context, requiring close coordination with local and international IT teams and business units to drive worldwide harmonization and standardization.
- Proven experience in managing external service providers is essential.
- Completed training as a network technician or equivalent education, with relevant professional experience.
- Strong expertise in network design for both LAN and WAN technologies; knowledge of Netscaler, DHCP/DNS, and Network Access Control is a plus.
- Cisco certification (CCNP or equivalent) and solid understanding of ITIL practices.
- Confident in negotiating technical concepts with service providers and driving results.
- Strong analytical skills paired with a structured and goal-oriented working style.
- A team player with a high service orientation and excellent communication skills.
- Assertive and confident in managing external partners.
- Quick to grasp new topics, eager to take responsibility, and proactive in contributing ideas.
- Fluent in German; good command of English is required.
- Willingness to travel occasionally for international assignments.
- Remote position
- Cafeteria: gross 550,000 HUF/year (from the first month)
- Medicover health insurance
- Annual bonus: up to 150% of the monthly basic salary, in 2 installments (at the end of the semester and at the end of the year)
- Living allowance: max. net 20,000 HUF/month (in proportion to HO days)
- Travel allowance
Szilvia Gal -
Dora Gosztola -
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