french customer service representative and supply chain coordinator | budapest

megjelenés dátuma
zsombor cseh, randstad hungary
állás típusa
határozatlan idejű

az állás részletei

megjelenés dátuma
állás típusa
határozatlan idejű
164039 / 24269
zsombor cseh, randstad hungary
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Cégleírás / Organisation/Department

Our Scandinavian rooted multinational client is Europe's second and world' eighth largest producer of polyethylene and polypropylene. The company currently has around 6,600 employees and operates in over 120 countries, primarly in Europe.

Pozíció leírása / Job description

The Customer Service Representative is a primary link to the customers and facilitates customer satisfaction by building and maintaining a strong relationship with customers and serving them according to the business model, processes and procedures.

- Apply all relevant procedures and working instructions related to the "Process Customer Order" process;
- Responsible for order management, delivery creation, transport bookings and invoicing (incl. credit and debit notes);
- Ensure correct stock quantities in the system and support inventory taking;
- Keep customer file updated in order to have all the latest commercial information available;
- Support to claim handing process;
- Follow up payment behaviour of the customer and inform Sales Manager to ensure on-time payment;
- Intensive communication towards external logistical partners to ensure delivery on time;
- Execution of loading plan, handling of transport documents and logistic service invoices;
- Improve commercial position by developing close customer relationship;
- Manage the full order management for a defined group of more complex export countries

Elvárások / Requirements

- Outstanding French and English language skills spoken and written;
- At least 3-4 years of experiences in the field of customer service;
- Cooperative, customer-focus and friendly attitude;
- Excellent communications and problem solving skills

Amit kínálunk / Offer

- Modern and cozy working environment in the heart of Budapest;
- Complex and challenging tasks;
- Competitive salary with extra benefits;
- Career development;
- Working in normal office hours

Kapcsolattartó / Applications

Zsombor Cseh