customer care specialist | budapest

megjelenés dátuma
rebeka mancsiczky, randstad hungary
állás típusa
határozatlan idejű

az állás részletei

megjelenés dátuma
állás típusa
határozatlan idejű
125577 / 22292
rebeka mancsiczky, randstad hungary
Mostantól nem kötelező önéletrajzot feltöltenie ahhoz, hogy megpályázza ezt a pozíciót, de amennyiben van naprakész önéletrajza, az nagy segítséget jelent számunkra. Önéletrajzát a későbbiek folyamán is bármikor hozzáadhatja profiljához.

Cégleírás / Organisation/Department

We are looking for a passionate Customer Care Specialist for one of our most prestigious clients in the beauty business.

The company is providing luxury skincare solutions to its customers and they are looking to find their new colleague to provide customer care for these high profile clients. This is a truly unique opportunity to work in a small team in the heart of Budapest and be a part of a brand with worldwide presence in the luxury cosmetics industry.

Pozíció leírása / Job description

As a Customer Care Specialist you would be:

o providing exceptional client experience and advice
o serving as the only point of contact for global clients
o managing customer expectations through various contact channels – mainly email & live chat
o managing client's orders and the necessary documentation for the shipments
o handling issues with creativity to find the best possible solution

Elvárások / Requirements

What we are looking for:

o outstanding customer facing attitude and passion for excellence
o fantastic communication skills and very high command of spoken and written English
o about 2 years of experience in a customer service role
o a passion for luxury products and solutions
o interest in the beauty business and eagerness to learn about it
o good knowledge of MS Office Applications
o proactivity in finding solutions
o French, Mandarin or Hebrew language is an advantage

Amit kínálunk / Offer

What we offer:

o competitive salary
o cozy office in the heart of Budapest
o opportunity to work for a prestigious brand with worldwide presence
o tasks that require cretivity and a proactive mindset, rather than solid processes
o opportunity to work in a great team within an international environment and learn about the beauty industry from real experts

Kapcsolattartó / Applications

Rebeka Mancsiczky