technical support engineer - remote | budapest

megjelenés dátuma
randstad hungary
állás típusa
határozatlan idejű

az állás részletei

megjelenés dátuma
IT / Telekom
állás típusa
határozatlan idejű
29595 / 30913
randstad hungary
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Cégleírás / Organisation/Department

Join our brand new team in Hungary and be a part of this outstanding opportunity. Clario has a US headquarters with 30 facilities in nine countries. If you would like to work in a full remote setup and you would like to make an impact in the clinical trial industry, then this one-of-a-kind company is for you!

Pozíció leírása / Job description

The role of Technical Support Analyst will provide Tier 2 / Tier 3 technical support primarily to internal users.

The role will involve the followings:

  • Provide advanced technical support for the chosen product suite to primarily internal users (Tier 1, Release Engineering, Study Teams, etc).
  • Works on complex, high-impact problems requiring expertise in the chosen platform, specialized skills, and multi-disciplinary knowledge. 
  • Perform detailed analysis and investigation into incidents for devices (handheld and tablet) and web applications that are deployed globally for clinical research data acquisition and data management. The analysis may require debugging the code base and proposing a code fix to resolve the incident.

Elvárások / Requirements

Who do we seek?

  • 3+ years experience with software programming
  • Java, Javascript, Python, SQL, HTML or other languages in support of enterprise-level, web-based software applications
  • Read, write, and debug advanced SQL queries
  • Ability to prioritize and balance conflicting priorities
  • Ability to listen effectively and to communicate regarding technical information with a non-technical audience
  • Experience developing or supporting applications on hand-held devices is a plus
  • Experience in the life sciences pharmaceutical and biotech industry could be an advantage
  • Local to Hungary
  • Ability to work from home on a regular basis (this role will be fully remote to start, although we may offer hybrid options at a later date)

Amit kínálunk / Offer

Clario. The Best of ERT & Bioclinica! Two industry-leading companies merged together to generate the richest clinical evidence.  

Clario delivers the leading endpoint technology solutions for clinical trials. Through experience gained from over 19,000 clinical trials delivered in support of 870 regulatory approvals, Clario fuses scientific expertise and global scale into the broadest endpoint technology platform to enable pharmaceutical, biotech, and medical device partners to transform lives. Through Trial Anywhere™, Clario has mastered the ability to generate rich evidence across all trial models: decentralized, hybrid, and site-based clinical trials. With 30 facilities in nine countries across North America, Europe, and the Asia Pacific, Clario’s global team of science, technology, and operational experts has been delivering the richest clinical evidence for nearly 50 years.


What we can offer:

  • Multicultural environment
  • Global impact 
  • Support your professional development through internal and external training and certification programs
  • Home office - working remotely
  • Excellent On-Boarding plan
  • Global Exchange Program

Kapcsolattartó / Information

Apply now and we will reach out to you as soon as possible. If you are interested in the role for more information, please contact us:

Timea Gál ( OR Lili Wenner (