regional it operations | budapest

megjelenés dátuma
tímea astyilán, randstad hungary
állás típusa
határozatlan idejű

az állás részletei

megjelenés dátuma
IT / telekom
állás típusa
határozatlan idejű
158007 / 24194
tímea astyilán, randstad hungary
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Cégleírás / Organisation/Department

We are looking for an Regional IT Operations for one of the world’s leading energy companies with more than a 100,000 employees and contractors located in over 50 countries around the world. Their large, in-house IT organization consists of 6,000 professionals supporting an array of business lines, plants, refineries, manufacturing sites, internal and external business partners.

Pozíció leírása / Job description

- Interface with both global and local IT teams to identify improvements in end-end customer support. This may include improving help-desk support from Poland/India, ensuring our computing environment is stable or maintaining adequate network bandwidth and storage capacity
- Coordinates local IT input into major multi-area incidents. This includes escalating to other global IT functions to ensure the correct focus, coordinating local remediation activities and communicating down outage updates across the region. Once the incident is resolved, helping investigate the root cause and implementing corrective actions
- Conducts major EAME wide initiatives and projects. Supports and coordinates global and regional initiatives in partnership with global teams and local organizations. Seeks optimization opportunities to deliver added value at minimized cost. Shapes initiatives into deployable action plans and leads their implementation throughout EAME

Elvárások / Requirements

- Good comprehension of IT technologies (networking, server, storage…). This may have been built up by providing L1-L3 support or acting as a project manager deploying these technologies
- Previously worked as part of a distributed IT team operating across multiple locations and time zones
- Understanding of ITIL processes (certification would be highly beneficial)
- Fluent English knowledge
- Degree in the field of IT is required

Amit kínálunk / Offer

- In-house and external training opportunities
- Flexible working conditions
- Competitive compensation and benefit packages
- Be part of an international team

Kapcsolattartó / Applications

Anett Németh