apm consultant | budapest

megjelenés dátuma
randstad hungary
állás típusa
határozatlan idejű

az állás részletei

megjelenés dátuma
IT / Telekom
állás típusa
határozatlan idejű
26780 / 27525
randstad hungary
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Cégleírás / Organisation/Department

We are looking for an Application Performance Management Consultant to our client who is a key player in the telecommunication industry.

Pozíció leírása / Job description

  • Providing a consultative approach to a multitude of customers’ managed services to drive the value and relevance of the deployments such that the customers see benefit and a tight fit to their IT estate. Being the named owner for several customer managed services and to become a trusted partner for each customer that the role holder is responsible for and are known personally in the customer organisation. Reach deeper into the customer’s organisation to gain the confidence of application owners as well as the network team.
  • Providing effective support and technical ownership for APM based managed services, change implementations and technical leadership tasks, dealing with all relevant issues independently of the team manager. Also providing analytical and innovative input to projects/operational support tasks.
  • Ownership of the proposal of optimisation, acceleration or monitoring designs, solutions and in-life plans, and operational support policies and procedures. Providing assistance in meeting business objectives, solving customer problems by applying technical knowledge through the definition of high level solutions. Leading on specific deliverables for medium/large scale projects or implementing complex projects to achieve the required business benefits.
  • Managing expectations as appropriate with customer or Business Unit/LoB teams and may have responsibility for setting up work packages. This may involve liaising with internal, external and third party suppliers to achieve the desired business outcomes.
  • Developing the Connect Intelligence portfolio in conjunction with BT product line to introduce new road map features as they are released by the vendors. Identifying, proposing solutions for and implementing improvements to the managed service such that customers see these improvements and BT may also benefit from efficiency savings.
  • Guiding wider virtual team members and act as a technical reference for them on network or technology disciplines in own area of expertise. Responsible for developing service analysts and design hub resources to improve support for the managed service and likely to indirectly manage people to deliver specific tasks or projects. Obtaining and renewing professional accreditation is expected in this role.

Elvárások / Requirements

  • Riverbed SteelCentral product line (NetProfiler, NetShark AppResponse, Portal). Certification is a differentiator.
  • Riverbed Steelhead product line (Interceptor, CX, SFED and SteelCentral Controller). Knowledge in Riverbed Virtualization products is a plus. Certification is a differentiator.
  • Previous experience in a consultative or sales engineering customer facing role. Be able to describe a solution and its benefits.
  • Aternity end user experience. Certification is a differentiator. is an advantage
  • APM and NPM technologies from other vendors (experience with the technology) is an advantage

Amit kínálunk / Offer

  • internal career development plan
  • be part of an international team
  • work on challenging projects of key clients

Kapcsolattartó / Information

Dóra Gosztola