client account manager (payroll) | budapest

megjelenés dátuma
kapcsolat
randstad hungary
állás típusa
határozatlan idejű
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az állás részletei

megjelenés dátuma
elhelyezkedés
budapest
álláskategória
HR / munkaügy
állás típusa
határozatlan idejű
referenciaszám
24994 / 25163
kapcsolat
randstad hungary
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Bemutató / Introduction

Would you like to work for a dynamically growing international company that has built core expertise in managing some of the most complicated payrolls, in the most complex business environments around the world?

Are you an energetic, proactive and adroit person with excellent communication and problem-solving skills?

Are you eager to learn and grow quickly?



If YES, we have a special opportunity for you! 




Cégleírás / Organisation/Department

Objective of the role: managing a portfolio of clients working closely with internal teams and with partners across the globe. Ensure the overall quality and on-time delivery of global payroll from start to finish.




Pozíció leírása / Job description

Responsibilities:

·      Keep in touch with international clients and payroll providers from all over the globe

·      Bring your personality to build long term relationships with your assigned clients and partners

·      Communicate mostly via email, and as necessary, over the phone

·      Manage and oversee the entire payroll process from start to finish

·      Work independently and as part of multiple internal client teams when required

·      Partner up with internal teams such as treasury, billing, system support etc. to provide the best service to our clients

·      Ensure customer satisfaction by delivering timely and accurate reports


·      Review and communicate payroll changes between the client and payroll providers

·      Audit and reconcile the payroll provider’s calculations using proprietary software and Excel processes

·      Troubleshoot any differences by identifying the root cause and next steps for the responsible party

·      Ensure the payroll funding is completed on time and accurately

·      Prepare and/or review client specific payroll reports

·      Make certain that billing is done correctly




Elvárások / Requirements

Who you are:

·      1-3 years of experience in customer/client service environment

·      Fluency in English (business) is a must

·      Another European language (French, German, Spanish etc.) is an advantage

·      Advanced computer skills (particularly in Excel)


·      Accuracy, attention to detail

·      Analytical skills

·      Organization skills

·      Communication skills

·      Problem-solving skills

·      Result-oriented attitude 



Amit kínálunk / Offer




Kapcsolattartó / Information

What we offer:

·      Exciting job content

·      Career opportunities

·      Modern, stylish office

·      In-depth on-boarding training, ongoing support and coaching

·      International team with diverse personalities and dynamic people

·      Competitive compensation package 

·      Home office possibility