people system support specialist- german-speaking.

Build your career as a People System Support Specialist with our German retail partner! In this role, you will ensure the smooth operation of HR systems by providing user support, resolving standard requests and complex issues, maintaining data quality and handling system issues, while collaborating with IT and external providers and contributing to efficient and continuously improving HR processes.

·       Provide technical 1st and 2nd level support for HR systems, resolving user inquiries and system-related issues.

·       Analyse, troubleshoot and resolve issues related to HR information systems and software applications, escalating complex cases where necessary.

·       Assist in the implementation of new HR processes and technologies, ensuring smooth adoption and user training.

·       Maintain and continuously improve system documentation, knowledge articles, and support procedures.

·       Collaborate closely with HR and IT teams and external service providers to resolve incidents and implement system enhancements.

Monitor HR processes and systems performance, identify areas for improvement, and recommend and implement enhancements as needed.

·       Professional knowledge in HR information and management systems and ticketing tools.

·       Fluent German and intermediate English skills.

·       Good understanding of data privacy and security regulations.

·       Ability to troubleshoot and provide technical support for HR systems.

·       Strong communication skills to engage with different stakeholders.

·       Experience in monitoring and improving HR processes.

What we offer

·       Competitive salary package.

·       Work-life balance – home office opportunities.

·       Opportunities for professional development through various programs and courses.

·       Opportunity to join a dynamic and stable environment with a supportive and innovative company culture.

For further information please apply!