erre a pozícióra jelentkezik
helyszín Budapest, Budapest,
állás típus Határozatlan idejű,
megjelenés dátuma 19 szeptember 2025,
referencia szám 36907,
Cégleírás / Organisation/Department
Our business partner is looking for English speaking After-Sales Technical Support Specialists to join their team.
If you have experience in customer support, enjoy working in a dynamic and fast-paced environment, have strong communication and problem-solving skills, this could be the perfect opportunity for you!
In this role, you'll be the go-to contact for the clients' dealers and service partners across Europe.
You will:
- Provide expert technical support to dealers and service partners via phone, email, and ticketing systems.
- Troubleshoot technical issues, track spare parts, and manage the logistics of exceptional shipments.
- Manage cases from initial contact to resolution, ensuring all issues are resolved.
- Collaborate with internal teams (including warranty, logistics, and finance).
- Assist in translating training materials and delivering both remote and on-site training sessions for partners.
- Support reporting efforts, data reconciliation, and periodic financial settlements.
- Uphold the highest standards of compliance, data security, and customer satisfaction.
- Previous experience in Technical Support or similar field is an advantage but we also welcome entry-level candidates
- Fluent or native English knowledge
- Customer-first mindset with strong communication and organizational skills
- Great problem-solving skills and technical thinking
- Basic understanding of IT
- Team spirit, accountability, and a structured work style
- Willingness to work in shifts
What we offer:
Competitive salary and benefit package
Supportive working environment
Training support
Long-term career opportunity
For further information please apply!