Cégleírás / Organisation/Department
Our partner develops pioneering technologies and services for sustainable and connected mobility of people and their goods. The company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation.
The IT Support and Automation Specialist plays a dual role, combining IT operations support with active involvement in business digitalization and automation initiatives.
Ensure a stable, secure, and efficient IT environment to support ongoing business operations. This includes end-user support, device management, and day-to-day IT operations.
60% Digitalization & Automation
Support the business in implementing digital strategies by analyzing processes, designing, and implementing automated digital solutions. The role acts as a consultant to business stakeholders, promoting process digitalization, automation, and effective use of existing digital tools.
Pozíció leírása / Job description
IT Operations & Support
Provide 1st level support for local servers, network infrastructure, and printing systems
Configure, maintain, and support hardware and software solutions (clients, mobile devices, printers)
Support internal systems and processes (ITSM system, asset management, Active Directory, patch management, backup, audit compliance)
Perform local and group system implementations, changes, upgrades, and ongoing support
Support IT Operations and Infrastructure with daily operational requirements
Proactively contributes to the strategic development of the IT landscape in compliance with corporate guidelines
Document IT procedures, system configurations, and support processes
Digitalization & Automation
Design, develop, deploy, and maintain automated workflows and digital solutions
Collaborate with cross-functional teams to gather requirements and implement process improvements
Ensure successful deployment and integration of automation solutions with existing and new systems
Monitor, optimize, and continuously improve existing automations
Promote efficient use of existing Microsoft tools across the SEE region, focusing on communication and process efficiency
Evaluate and support new digital tools and technologies aligned with business needs
Training & Enablement
Develop training concepts, documentation, and user guidelines
Conduct trainings to support digital adoption and knowledge growth
Elvárások / Requirements
Minimum of 2 years’ experience in an IT support or IT operations role
Prior experience with process automation tools (low-code/no-code or scripting-based)
Basic programming skills (e.g. JavaScript, Python, PowerShell)
Basic knowledge of Artificial Intelligence (AI) and its practical application in business processes
Strong fault-finding and problem-solving skills
Solid IT fundamentals (Windows Server and Desktop Operating Systems, Active Directory, MS Office, IT Security basics)
Confident handling of Windows 11 and Microsoft Office 365
Ability to work independently with a strong solution-oriented mindset
Good written and spoken English skills
Willingness to learn and adapt to new technologies and digital tools
Amit kínálunk / Offer
- Multinational background
- Hybrid work with Home Office
- Competitive salary and other benefits
- Long-term development opportunities within a company with a stable background
Kapcsolattartó / Information
Dóra Gosztola
dora.gosztola@randstad.hu
