Are you a talented and passionate individual with a knack for providing exceptional customer service? Do you speak Italian and English fluently? If so, we invite you to join our dynamic team as a multilingual customer service representative and make a global impact!
Our client is a multinational company dedicated to providing exceptional customer service and innovative technology solutions to their clients. They are seeking for highly motivated and customer-oriented individuals to join their team as an Italian Speaking Customer Advocate. In this role, you will be responsible for providing outstanding customer support to their clients in multiple languages.
Pozíció leírása / Job description- Provide exceptional customer service to our global customers in English & Italian.
- Resolve customer inquiries and complaints in a timely and professional manner.
- Manage customer accounts and update information as necessary.
- Collaborate with other departments to ensure customer satisfaction and process improvement.
- Make a positive impact on our company and our customers with your unique language skills and cultural knowledge
- Excellent communication skills in both English and Italian
- Prior customer service and/or IT helpdesk experience is an advantage
- Customer service-oriented mindset and a passion for helping others
- Ability to handle customer complaints and technical issues with empathy and professionalism
- Strong organizational skills and ability to manage multiple tasks simultaneously
- Must have EU citizenship
What they offer:
- Exceptional compensation package with a lot of benefits
- Opportunities for growth and advancement within the company
- A supportive and inclusive work environment that values diversity and teamwork
- Regular team-building events and social activities
- The chance to make a real difference in the lives of our global customers
- Complex and challenging tasks on a daily basis
- office location: Budapest
- Opportunity to grow within the company
If you're ready to take your career to the next level and make a global impact with your language skills, we want to hear from you! For further information and to apply, send your up-to-date English CV via email at julia.kramli@randstad.hu, or click on the "Apply" button!
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