erre a pozícióra jelentkezik
helyszín Budapest, Budapest,
állás típus Határozatlan idejű,
megjelenés dátuma 24 április 2024,
referencia szám 33998,
Cégleírás / Organisation/Department
For our international partner working in manufacturing and technology, we are looking for a new colleague for the Budapest office. If you speak English well and are comfortable with the financial field, click to apply!
Pozíció leírása / Job description- Case management (resolving problems for internal customers)
- Provide end-to-end functional support, case handling and root cause resolution for break/fix support cases/tickets for applications supported by Enterprise Application Support (EAS) (including, but not limited to: Blackline, SAP Concur, Khalix/Longview)
- Manage queues to ensure cases are complete within agreed SLA
- Manage conflicts, escalate where necessary to resolve and close gaps
- Manage receivership for integration activities for acquisitions including participation on integration teams, assessment of mass data uploads, tools and approach for deployment
- Bachelor's Degree preferred with a preference for degree in business or similar field
- 1-2 years of experience in SSC environment
- Good understanding of SSC processes
- General understanding of financial processes
- ERP experience preferred (PeopleSoft and/or SAP and Master Data Management)
- Strongly analytical skills
- Capable of working independently with general supervision from assigned Manager
- Affinity for technology
- MS Office / Excel skills
- Precise, attention to detail (controls and audit experience is a bonus)
- Strong customer focus
- Cafeteria
- Free parking in the office
- Private health insurance
- Life & accident insurance
- Hybrid work schedule (50%)
- Pleasant work-life balance
- Possibility of yearly bonus based on performance
roland.balogh@randstad.hu