global digital learning administrator (spanish & english speaker).

together we grow. 

When you join Randstad, you join…

• A specialized team delivering tailored solutions for clients and talent, enabling meaningful impact.
• An equitable, inclusive culture where everyone can contribute and thrive.
• A workplace prioritizing growth and empowering teams to adapt and excel.
• A company dedicated to supporting you to perform at your best.
• A commitment to pay for performance with transparency, fairness, and competitiveness.

our purpose

Our purpose is deeply rooted in the belief that by knowing our clients and talent better than anyone else, we can make connections that change lives and transform businesses. We don’t just place people in jobs; we help create futures full of possibility — for our clients, talent, and communities. 

our culture

Our culture is powered by ambition and collaboration, where everyone is driven to push boundaries and achieve success. At Randstad, we don’t settle for “good enough” — we’re committed to walking the extra mile, always striving for perfection while trusting each other to deliver results. You’ll be working in an environment that fosters both individual achievement and team success.

We want our teams and talent to reflect the rich diversity of the societies we serve. We thrive for an environment of belonging, safety and confidence. So everyone can bring their whole selves to work and flourish. Learn more about equity, diversity, inclusion and belonging at randstad .

how you will contribute

• The Role We are seeking a proactive, detail-oriented, and bilingual  Digital Learning Administrator to support our global learning operations specifically for the Global Digital Learning Optimization & Enablement team. This role is crucial in executing the core administrative functions of our learning ecosystems, Workday Learning and Sana, with a specialized focus on supporting our  Spanish-speaking user base. 
• The Administrator will be responsible for managing day-to-day platform operations, processing user data, handling  Spanish-language support tickets, and managing localized content lifecycle workflows to support our global learning expansion and engagement goals.

your typical day includes

• System Stewardship: Managing user lifecycles, license levels, and group allocations to ensure every learner has the right access at the right time.
• Technical Problem-Solving: Acting as the first line of technical support for global users and troubleshooting SCORM, API, or access issues.
• Data Orchestration: Running complex reports, managing the financial recharge process based on usage, and ensuring our global compliance data is bulletproof.
• Collaboration: Partnering with regional "platform champions" to gather feedback and overseeing the testing of system patches to ensure zero disruption to our customizations.

your responsibilities include

Core Platform Administration: Workday Learning & Sana (40%)

• System Operations: Serve as the primary system administrator, handling daily system operations, configurations, user security settings, and overall platform health across English and Spanish learning environments.
• User Management: Process users within Workday, managing user profiles, role assignments, and access permissions across the learning ecosystem.
• Dynamic Audiences: Build, configure, and maintain precise learner audiences—utilizing Workday Learner Groups and Sana Smart Groups with dynamic filters—to ensure targeted delivery of compliance and developmental learning for specific regional and language groups.
• AI Automation: Utilize Sana’s AI-driven "Admin Mode" to automate bulk administrative workflows via natural language commands (e.g., bulk user assignments, targeted reminders).
• Learning Journeys: Create and manage structured learning journeys, including Programs, Teamspaces, and Blended courses for both global and regional audiences.
• Instructor & Assessor Governance: Provision controlled Workday access for internal/external instructors and assessors, and manage complex Instructor-Led Training (ILT) logistics including waitlists and capacity limits for Spanish-language sessions.

Enrollment & Campaign Management (25%)

• Campaign Deployment: Create, deploy, and monitor targeted learning campaigns, automated enrollment rules, and mass assignments within Workday Learning and Sana, ensuring regional campaigns are accurately localized.
• Compliance Escalations: Execute strict, multi-level global compliance escalation protocols (e.g., 7-day and 30-day past due workflows) and collaborate with managers and the Talent CoE on formal non-compliance procedures.
• Complex Enrollments: Handle day-to-day enrollment tasks, including managing drop justifications, manual manager approval overrides (for courses with associated costs or durations over one day), and grading.
• Reporting: Generate and analyze custom reports within both platforms to track learner progress, completion rates, and offering outcomes, sharing actionable insights with key regional stakeholders.

Content Management & Creation (20%)

• Spanish Content Management: Manage the end-to-end content upload, testing, archiving, and publishing process for Spanish-language digital learning types (e.g., e-learning modules, videos, assessments), ensuring linguistic accuracy and proper formatting.
• Request Triage: Triage new learning content requests via Workday Help, strictly cross-referencing the catalog to prevent duplicate content, and prioritizing requests (High/Standard) for the Talent CoE.
• Quality Assurance & Tagging: Strictly enforce content quality by ensuring all learning items (in both English and Spanish) are accurately tagged with a minimum number of required skills, competencies, and leadership expectations prior to publishing.
• Authoring & Curation: Assist in building, formatting, and curating localized digital learning content directly within the platforms, leveraging native AI-powered authoring tools to streamline creation.

Stakeholder Support & Ticketing (15%)

• Bilingual Case Management: Act as the primary administrative support for Spanish-speaking internal stakeholders, addressing and resolving platform, access, and enrollment queries originating specifically from Workday Help in both Spanish and English.
• Troubleshooting: Investigate and troubleshoot Level 1 and Level 2 learner inquiries, including enrollment status errors, course access issues, and technical difficulties for regional users.
• Feedback Analytics: Extract and analyze structured Workday Learning surveys to identify content defects and track learner satisfaction, compensating for disabled free-text commenting.

Collaboration: Foster strong collaborative relationships with content creators, product owners, and regional HR teams in LATAM/Spain to ensure successful deployment of digital learning initiatives.

your background

• Bilingual Fluency (Required): Native or full professional proficiency in both Spanish and English (written and verbal). Must be able to seamlessly handle technical support tickets, communicate with stakeholders, and QA content in Spanish.
• Education: Bachelor's degree or Master's degree in any discipline.
• Platform Expertise: Proven hands-on administrative experience with Workday Learning (specifically processing users, managing campaigns, generating reports, and configuring audiences) and/or Sana is required.
• Governance & Quality Assurance: Proven ability to enforce strict system governance, including content duplicate checking, mandatory skills tagging, and executing multi-tiered compliance escalation workflows.
• Skills-Based Practices: Familiarity with Workday Skills Cloud or skills-based talent development practices is highly preferred.
• Core Skills: Strong organizational and problem-solving skills, with a keen eye for detail in system configuration, data integrity, and compliance tracking.
• Communication: Excellent ability to communicate technical concepts to non-technical audiences across different cultures and regions.
• Analytical: Strong analytical skills with the ability to assist in data analysis for process improvements and reporting.

a place for you to grow

We provide a fast-paced growth environment where your ability to adapt and contribute fuels the success of both your team and clients. We appreciate your talents and support your growth through mentorship, skill-building, and career guidance.

meaningful, competitive, and equitable rewards for your performance.

Our employment conditions reflect this: 

• competitive salary 
• variable pay for performance 
• option to take part in Randstad's success through our employee Share Purchase Plan
• growth and development opportunities in a fast changing global environment 
• an environment that promotes work life balance: flexibility with intentionality.

If you recognize yourself in the profile above, we invite you to apply for this role. For more information you can reach out to our recruitment business partner: Szatmári Etelka -

The recruitment procedure consists of a screening and at least two interviews. Later in the process, an (online) assessment and a job offer conversation take place.

Working at Randstad is unlike working at any organization. Because at Randstad we put people at the heart of everything we do. This goes for our clients, our talent, our employees and society. We combine our passion for people with the power of today’s technologies. This helps us support people and organizations in realizing their true potential. Learn more about our mission, history and values on our website: