Our partner is a UK-based multinational IT services company, that provides end-to-end IT solutions, including system procurement, implementation, support, and managed services, supporting major enterprise and public sector organisations globally.
The Junior Sales Order Administrator will be responsible for the timely, efficient and accurate entry and processing of customer sales orders in the relevant systems and tools.This role will ensure high performance, productive and excellent operational customer service.
Pozíció leírása / Job description- Processing sales orders accurately and on time in line with customer SLAs and expectations
- Working closely with internal teams (e.g. Purchasing or Customer Executives) to resolve non-standard orders and issues such as margin blocks, credit limits, or export-related requirements
- Reviewing customer orders carefully to ensure correct specifications, quantities, pricing, and other relevant details before processing
- Managing returns, credit requests, and handling order or invoice-related queries in a timely and efficient manner
- Keeping knowledge of internal systems and tools up to date to ensure smooth order management
- Collaborating regularly with internal teams to gather the necessary information for sales order processing
- Selecting the appropriate delivery options, configurations, and additional services based on customer requirements
- 1-2 years of experience in Sales Operations and/or a Customer Service environment
- a good command of spoken and written English AND French or German
- knowledge of MS office (especially Excel) and SAP
- strong orientation toward customer service with exceptional communication skills
- ability to work seamlessly with internal teams
- Cafeteria
- Medicare private health care package
- Home office opportunity
- Training and talent program opportunities
- Fun and diverse atmosphere
For further information:
anett.hoffmann@randstad.hu
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