technical support specialist (level 2) | debrecen

posted
contact
randstad hungary
job type
permanent
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job details

posted
location
debrecen, hajdú-bihar
job category
Shared Service Centers
job type
permanent
reference number
27613 / 28515
contact
randstad hungary
Click on the "Apply" button and choose from the application options that requires not more than 2 minutes.
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Cégleírás / Organisation/Department

Our partner is a global service provider, delivering communication services and solutions to business customers with multi-site organisations.

Pozíció leírása / Job description

  • Owning, leading and driving issues and representing the company during technical conference calls
  • Handling technically complex incidents and changes
  • Being responsible for cooperating with internal and external stakeholders
  • Having the opportunity to learn from 3rd line network engineers throughout troubleshooting sessions
  • Being exposed to a wide array of internetworking technologies through supporting complex network solutions

Elvárások / Requirements

  • In-depth understanding of LAN/WAN technologies (think CCNA-level knowledge, the certificate is not needed)
  • Experience in technical support
  • Familiarity with the following products is an advantage: Juniper, Adva, Avaya, Ipanema, Meraki
  • English on conversational level

Amit kínálunk / Offer

  • Excellent opportunity to work for a strong, multinational company
  • Freedom due to shifts
  • Attractive salary and compensation package
  • Internationally oriented working environment in a strongly expanding company
  • Training and development possibilities

Kapcsolattartó / Information

Fodor-Borza Vanessza

vanessza.borza@randstad.hu