german or french speaking service desk analyst | budapest

posted
contact
randstad hungary
job type
permanent
apply now

job details

posted
location
budapest
job category
Shared Service Centers
job type
permanent
reference number
26365 / 26984
contact
randstad hungary
You do not need to upload a curriculum vitae to apply for this position, moreover as a simple solution you can apply with your Linkedin profile. Click on the "Apply" button and choose from the application options that requires not more than 2 minutes.
For some of our positions we conduct video interviews. If you wish to learn more about how to prepare yourself effectively, here are some useful tips & tricks to a successful online introduction.

Cégleírás / Organisation/Department

Would you enjoy finding solutions and providing IT support on a daily basis while working together with your team? Do you speak fluently English and German OR French?

Do you feel enthusiastic about using your language skills in an international environment?


If your answer is yes, then this could be your opportunity!


Pozíció leírása / Job description

As a Service Desk Analyst (Level 1) you will resolve IT issues for our multinational customers together with your colleauges.

 

  • They will contact you via email, phone, chat or a self-service portal and your task will be to support them in English/German/French/Polish language by resolving the issue on the spot or by coordinating with other technician teams to find the resolution.

 

  • Besides IT troubleshooting, your responsibilities will include administration and translation of these incoming requests, providing information to both customers and IT teams and follow up on unresolved cases.


Elvárások / Requirements

You are the perfect candidate for this position if you:

  • have a fluent German OR French language knowledge and a confident level of English
  • have at least 3 month experience of IT Service Desk OR 6 month experience of Customer Service position
  • feel enthusiastic about answering questions and supporting international partners on a daily basis
  • knowledge of computer hardware/peripherals and printers
  • any previous experience or studies related to Windows operating system, Microsoft Office, Microsoft Outlook and other standard softwares


Amit kínálunk / Offer

Our client can offer:

  • competitive salary and cafeteria benefits
  • free language courses
  • soft and hard skills trainings
  • career development
  • multinational team and environment



Kapcsolattartó / Information

If you are interested in this opportunity, you can apply send your latest English CV to my email address: anna.csurgai@randstad.hu or click on "Apply now" button!

Contact:

Anna Csurgai

anna.csurgai@randstad.hu