crm specialist | budapest

posted
contact
randstad hungary
job type
permanent
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job details

posted
location
budapest
job category
Marketing / PR
job type
permanent
reference number
30813 / 32463
contact
randstad hungary
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Cégleírás / Organisation/Department

For our international partner, who is one of the world’s most prestigious automotive brands, we are currently looking for a CRM SPECIALIST. If you have minimum 2-3 years experience in customer relationship management or project manager, speak fluent English and have an analytical mindset and complex perspective, then we would like to hear from you!    

Pozíció leírása / Job description

  • Support, implement and develop a strong CRM plan in Hungary in cooperation with the international CRM team on the basis of various types of segmentation, in order to retain loyal customers and attract new customers.
  • Control and develop the customer journey (for example translating confirmation emails, localization of newsletters)   
  • Increase the number of the leads and improve the customer experience
  • Develop effective customer journeys
  • Manage comprehensive CRM project management from a business point of view.
  • Maintain and implement CRM tools.
  • Overall project management and responsibility for rollouts. 
  • General project reporting and supervision.
  • Analyze and report the result of the CRM plan and propose actions to improve those results if necessary.
  • Manage CRM and Customer Journey relevant GDPR issues.

Elvárások / Requirements

  • Diploma of higher education (marketing or business management)
  • At least 2 years of CRM system or campaign management/database management/(IT)project management experience related to marketing
  • Fluency in English, native Hungarian, German is a plus
  • Outstanding communication and adaptation skills
  • Ability to work independently
  • Complex and analytical vision
  • Good problem-solving skills

Amit kínálunk / Offer

  • Well-known company
  • Competitive compensation package
  • Modern office environment, good access to local public transport
  • Hybrid way of working (2 days of Home Office) 
  • International team

Kapcsolattartó / Information

Nora Szantai-Kis - nora.szantai-kis@randstad.hu

Renata Nagy - renata.nagy@randstad.hu