system support specialist (cisco solution) | budapest

randstad hungary
job type
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job details

job category
job type
reference number
25567 / 25815
randstad hungary
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Cégleírás / Organisation/Department

We are looking for a Support Engineer to assist in providing technical support to the customers of our client: a Cisco Premier Certified Partner and a Cisco Solution Partner, being one of the leading software firms in the Unified Communication compliance, recording and archiving software field.

The Company's solutions are used by 500+ customers in 50+ countries on 5 continents.

Pozíció leírása / Job description

Install and Support the Company’s Software products

Support Network Operation

Provide first response to client support queries

Troubleshoot and resolve customer issues

Working closely with the Engineering and Development team in testing

Coordinate with other support engineers and integrator partners

Elvárások / Requirements

3+ years of work experience, preferably in a customer facing job

Fluency in both written and spoken English and Hungarian

Strong knowledge of TCP/IP networking, application-level protocols, firewall technology, MySQL and Microsoft SQL databases and Windows servers/clients

Amit kínálunk / Offer

Competitive compensation package

Home office opportunity

Chance to work in a challenging field with companies from all over the world

Opportunities to learn state-of-the-art technologies in enterprise IT

Be part of a dynamic team, where your creative ideas are welcomed

Kapcsolattartó / Information

Ildikó Rác

Dora Gosztola