senior desktop analyst | budapest

randstad hungary
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job details

job category
job type
reference number
28325 / 29365
randstad hungary
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Cégleírás / Organisation/Department

Aegon Global Technology (AGT) provides IT infrastructure and application support services to the Aegon businesses. AGT is responsible for the provision, support and ongoing maintenance of IT operating platforms, applications and services. There is also a strong connection with external providers necessitating vendor and service provider management. AGT is responsible for driving the technology strategy and providing IT infrastructure solutions that are in alignment with business objectives and the AGT technology strategy.

Workforce support team is a Level 3 team which provides operational support, consulting services, and process management for our Desktop Support Teams. We support over 24,000 computers and 2,100 applications with team members across the US and Europe.

Pozíció leírása / Job description

Maintenance of core Desktop infrastructure applications and systems (SCCM, App-Portal, GPO Administration, etc)

Lead collaboration with first/second level teams, 3rd party, and vendor support teams, to resolve complex, cross functional issues with little to no guidance

Installation and troubleshooting of desktop applications

Troubleshoot issues to root cause and implement solutions to prevent future issues

Participate and represent Workforce in large scale projects & initiatives as necessary

Participate in on-call rotation

Elvárások / Requirements

Highly experienced with Desktop Operation System and Application troubleshooting

Experience with SCCM and related technologies

Experience with Active Directory and Group Policy implementation/maintenance

Understanding of VMware and Citrix Technologies

Understanding of networking concepts

Strong Incident and problem management skills

Understanding of Exchange, Office365, and Proofpoint

Scripting experience with PowerShell, SQL other data query languages

Fluency in English

Amit kínálunk / Offer

Opportunity to join a newly started IT Center in Budapest

Brand new office at excellent location

Training and career opportunities

Competitive salary

Kapcsolattartó / Information

Anna Csurgai

Dóra Gosztola