english speaking service desk analyst | budapest

randstad hungary
job type
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job details

job category
job type
reference number
15482 / 15238
randstad hungary
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Cégleírás / Organisation/Department

Are you looking for an IT related position, where you could start building your career? Are you also good at solving complex issues and helping out others, using your English skills?

If the answer is Yes, we have a great position for you!

Pozíció leírása / Job description

As a Service Desk Analyst, you would provide IT support to American internal users via phone, e-mail, and chat. You would be responsible for handling first level IT problems, including Office, Microsoft, VPN, wifi related and other classic help desk issues. You would also cooperate with other colleagues in an international and motivating team.

Elvárások / Requirements

Supporting American users means, you would use only English on a daily base, so having great English skills is a must!

You should have at least 6-12 months Service Desk experience, including solid knowledge of Windows 7/10, MS Office, MS Outlook, MS Exchange, Active Directory and ticketing systems. Having strong customer orientation skills and a desire to handle clients professionally is also important!

At last point, you should have a flexible attitude regarding working hours.

Amit kínálunk / Offer

You would work at a dynamic, multinational company, where almost 50% of our team is international, your colleagues are from 80 countries and you can easily overhear 5-6 different languages while having lunch at the cafeteria.

You would have the possibility to develop yourself, get technical and soft skill trainings and have access to various well-known online learning platforms. The company also ensures attending language courses, learning new or improving existing language skills. You would also have the opportunity to choose your own career path and build your long-term career!

If it is still not enough: you would be part of a community where you could engage in various sports, social responsibility activities, student or employee events while making colorful memories and friends!

Kapcsolattartó / Information

Luca Bajári