field service engineer | budapest

zsófia gurály, randstad hungary
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job details

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job type
reference number
118042 / 21774
zsófia gurály, randstad hungary
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Cégleírás / Organisation/Department

Our client is among the top five life science companies in the world, providing instruments, software, consumables, reagents, and content for the areas of cell biology, gene expression, protein purification, protein quantitation, drug discovery and manufacture, food safety and environmental quality testing, along with science education. Our products and solutions are based on technologies to separate, purify, identify, analyze, and amplify biological materials such as antibodies, proteins, nucleic acids, cells, and bacteria.

Pozíció leírása / Job description

Responsible for executing all service activities on technical equipment, including but not exclusive to installation, maintenance, diagnosis, emergency repairs as planned by the local operation, this includes Field activities
Maximize equipment performance in line with guidelines and Specialist direction; key to this is customer uptime, and satisfaction that the service visit meets their needs
Develop experience and ability through training and development on company products
Manage all administration tasks within a given time frame including Call feedback, expense claims and Technical updates and daily administration necessary to complete you role, specially ServiceMax sofware in focus
Personal responsibility to stay up to date with the technological developments within the field of operation you are working in
Liaise and work with local Sales teams to meet market and business requirements
To present yourself daily and represent Bio-Rad as a professional and committed employee both internally and externally
To comply to the service training and manuals provided working at all times within the local health and safety guidelines, maintaining Bio-Rad Quality standards through all you do
Required to be flexible in job duties and cover when workload allows other functions within Service and Technical Support
To be fully responsible for maintaining accurate records of personal parts inventory, ensuring the quality of all parts remain in the condition and packaging with parts numbers as received

Elvárások / Requirements

Technical degree and/or at least 3 years experience in a customer facing environment
Working knowledge of fluent English communication both verbal and written
Good time management skills
Strong communication skills
Up-to-date computer knowledge in both software and hardware

Amit kínálunk / Offer

Competitive benefit package
Working in multinational environment and in familiar, friendly atmosphere
Participation in a mission which aims to protect human life