technical support representative - german speaking | budapest

posted
contact
randstad hungary
job type
permanent
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job details

posted
location
budapest
job category
Customer Service
job type
permanent
reference number
29479 / 30768
contact
randstad hungary
Click on the "Apply" button and choose from the application options that requires not more than 2 minutes.
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Cégleírás / Organisation/Department

Do you have a technical interest with a customer-oriented mindset who enjoys contact with people? If your answer is yes and you speak German as a native or on a highly advanced level then we should get to know each other!

We are looking for a Technical Support Representative to join our partner who provides high-quality wine cooling solutions.

Pozíció leírása / Job description

As a technical support representative you will be the main point of contact for the German customers.

  • Supporting and advising German-speaking customers on technical inquiries
  • Technical clarification with other departments
  • Processing and handling of complaints
  • Liaising with German maintenance services 
  • Data maintenance in the system

Elvárások / Requirements

  • Completed commercial or technical training
  • Experience in customer care and customer service
  • Advanced technical interest 
  • Fluency in German (native or highly-advanced level)
  • Customer-focused approach 
  • Outstanding communication skills
  • Strong problem solving and time management skills
  • English language skill is an advantage

 

Amit kínálunk / Offer

  • Permanent employment contract
  • Extensive training
  • Performance-related bonus 
  • Independent work in a supportive team
  • A friendly work environment with home-office opportunity

Kapcsolattartó / Information

Dominika Almássy - E-mail: dominika.almassy@randstad.hu