senior customer service representative- german speaking | budapest

kinga reitz, randstad hungary
job type
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job details

job category
customer service
job type
reference number
151786 / 23779
kinga reitz, randstad hungary
apply now
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Cégleírás / Organisation/Department

Are you looking for an interesting, dynamic position in a multinational environment?
Do you enjoy working with people? Would you like to use your language skills daily?
Then this might be an extraordinary opportunity for you!

Pozíció leírása / Job description

As a Senior Customer Service Representative you may have the following responsibilities:

-entering customer orders and following them up
-managing customer requests and queries
-logging, assigning, tracking progress of complaints & claims from receipt to completion
-interacting with customers and stakeholders in a professional, friendly and efficient manner
-ensuring a smooth invoicing process by setting up the right vendor and master data

Elvárások / Requirements

For this role the requirements are the following:

-fluency in German
-good level of English language knowledge
-customer oriented approach
-flexible, motivated personality
-being open to challenges and willing to learn complex systems and processes
-2+ years of experience in the field of Customer Service or in an SSC environment is required

Amit kínálunk / Offer

Our partner provides the following environment and benefits to you:

-a company culture where diversity is respected, where fun and the mindset of giving back to our environment are valuable
-possibility to join various social communities and networks
-chill-out and collaboration spaces in a modern office environment
-learning opportunities, language courses and other development opportunities to build a lasting career
-different bonus opportunities based on performance
-wide range of cafeteria elements
-life & health insurance, medical care package
-a company laptop and a phone for private usage
-opportunity to work from home: up to 2 days / week based on team agreement

Kapcsolattartó / Applications

Kinga Reitz