polish speaking collection analyst | budapest

randstad hungary
job type
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job details

job category
Customer Service
job type
reference number
29311 / 30573
randstad hungary
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Cégleírás / Organisation/Department

Do you speak both English and Polish fluently? Do you have experience in the field of collection? Would you like to continue your career in a dynamic and supportive work environment? On behalf of our multinational client we are looking for a Polish speaking Collection Analyst.

Pozíció leírása / Job description

  • Drive cash flow improvements within EMEA region for the Electrical and Industrial Divisions. Required to successfully manage the assigned portfolio to deliver cash flow targets in line with monthly goals and expectations.
  • Achieve Aged debt, DSO and collection goals utilizing advanced collection techniques in line with the SAP and Oracle processes.
  • Initiate and drive pro-active collections by collaborating with the customers to identify queries or disputes prior to due date of invoices.
  • Build and maintain a strong network and relationship with key stakeholders such as Claims, in country specialists, Sales, customer service, plant finance teams and end customer base to support collections and clearance of dispute management.
  • Ensure all key work processes are followed through automated systems daily. (Dunning’s, statements, invoice copies and customer responses).
  • Ensure the integrity of the receivables by accurately clearing of all aged Cash on account in line with the agreed targets.
  • Identify and categorize all aged debt accurately including robust commentary entered within the key credit systems and efficiently identify the stakeholder required to clear the balance that relates to a claim or
  • Provide accurate weekly cash forecasts highlighting risks, opportunities and providing recommendations to management  based on collection activity to ensure targets are achieved.
  • Pro-actively support monthly action plans on delinquent customers and open disputes across the portfolio to support resolution and mitigate root cause.
  • Manage and maintain the customer masterfile for both SAP and Oracle systems ensuring accurate data on all customers.

Elvárások / Requirements

  • At least 2 year of experience in a Credit & Collections role
  • Fluency in English and in Polish languages
  • Previous experience of Oracle/SAP and other ERP systems preferred
  • Strong track record in achieving and exceeding goals/targets essential
  • Strong understanding of the Order to cash process
  • Ability to negotiate effectively to drive resolutions
  • Effective communication, evaluation and problem solving skills
  • Strong customer focus
  • Intermediate to Advanced Excel skills
  • Process Improvement experience, always looking for opportunities to refine the way we do things
  • Open and proactive team player

Amit kínálunk / Offer

  • Modern, supportive work environment
  • Competitive package
  • Training possibilities
  • Home office opportunity
  • Long term career opportunities

Kapcsolattartó / Information

For further information please write an email to nora.czigany@randstad.hu

You can apply directly on our website, or via email!