italian speaking it analyst | budapest

randstad hungary
job type
apply now

job details

job category
Customer Service
job type
reference number
29396 / 30677
randstad hungary
Click on the "Apply" button and choose from the application options that requires not more than 2 minutes.
For some of our positions we conduct video interviews. If you wish to learn more about how to prepare yourself effectively, here are some useful tips & tricks to a successful online introduction.

Cégleírás / Organisation/Department

Parli italiano? Vorresti usare l'italiano nel tuo ruolo? Vuoi iniziare la tua carriera in una multinazionale? Ecco il tuo prossimo lavoro!But let's switch back to English - because that's the other language you will also need in your work.We are looking for motivated and great communicator Italian speakers who would like to get to know more about the filed of IT. Our client ensuring a great team and deep training for their newjoiners! #IThelpdesk #trainings #greatcompensationsandbenefits #joinnow

Pozíció leírása / Job description

  • Providing 1st line technical support via phone or mail
  • Identifying, diagnosing and resolving, troubleshooting IT related problems, technical faults for multinational companies
  • Using ticketing system on a daily bases 
  • Analising diagnosing and solvingclient problems in various systems
  • Troubleshooting and creating or modificating accounts for various companies 
  • Handling the coordinating mayor issues
  • Keeping touch with the 2nd level colleagues and subject matter experts

Elvárások / Requirements

  • Fluent Italian and confident English language skills
  • Basic knowledge of Windows and MS Office applications 
  • IT interest and motivation to learn
  • Good communication and problem-solving skills
  • Cutomer otiented mindset
  • Willingness to work in shifts

Amit kínálunk / Offer

  • Complex training programme 
  • Supportive and welcoming colleagues
  • Full remote work possibility
  • Career perspective
  • Health insurance
  • Access to several thousand online trainings via one of the biggest providers

Kapcsolattartó / Information

Apply with your English CV!