german speaking service desk agent | budapest

randstad hungary
job type
apply now

job details

job category
Customer Service
job type
reference number
26224 / 26781
randstad hungary
You do not need to upload a curriculum vitae to apply for this position, moreover as a simple solution you can apply with your Linkedin profile. Click on the "Apply" button and choose from the application options that requires not more than 2 minutes.
For some of our positions we conduct video interviews. If you wish to learn more about how to prepare yourself effectively, here are some useful tips & tricks to a successful online introduction.

Cégleírás / Organisation/Department

Are you looking for a job in IT support? Do you speak English and German fluently? Are you highly motivated and have a proactive approach? Then here is a great opportunity for you!

Pozíció leírása / Job description

Providing first level support for users regarding complex issues via phone and email

Optimize the employee experience by offering full resolution of issues on first contact

Ensure good employee relations, anticipate customers' future needs, and proactively develop solutions

Actively participating in process improvement initiatives,

Resolving and escalating incidents to higher levels as needed

Elvárások / Requirements

Fluent knowledge in English and German

1-3 years of experience in IT support

Proactive and dynamic personality with an agile mindset

Excellent communication skills and customer oriented mindset

Problem-solving skills, ability to troubleshoot technical issues

Demonstrating end-to-end accountability

Ability to navigate complex tasks

Amit kínálunk / Offer

Diverse work environment with a people-focused company culture

Long-term career opportunities

Wide range of developmental opportunities (language courses, trainings)

Competitive salary

Excellent benefits (Cafeteria, AYCM, Healthcare insurance, etc.)

Kapcsolattartó / Information

If you are interested, do not hesitate to apply by sending your English CV to or by clicking Apply.