english speaking order fulfillment specialist | budapest

randstad hungary
job type
apply now

job details

job category
Customer Service
job type
reference number
30633 / 32220
randstad hungary
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Cégleírás / Organisation/Department

Are you looking for a full-time opportunity, where you can be part of exciting projects? 
Are you looking for a challenging role where you can grow and develop your skills? 
You will play a role in powering many of the world’s largest and most critical industries, from energy and communications to transportation and electronics. 

Pozíció leírása / Job description

  • Receive & enter order into processing system and confirm shipments (vessels, barges, trucks) product and package availability
  • Keeping Customers updated on the status of their Purchase Orders.
  • Initiate and follow-up on deliveries of products from terminals/warehouses to customers.
  • Interfacing internally (sales, Business Management SCM, etc.) and externally (customers, agents, terminals, warehouses, freight forwarders, etc.),
  • Stock allocation for individual orders.
  • Sales invoicing processes (Credit & Debit Management )
  • Prepare and check required documents necessary for transport, customs, shipping, and banking.
  • Complaint Management
  • Return Order Management
  • Sample Management
  • Coordinate intercompany orders.
  • Ensure Customer Satisfaction.
  • Mentoring & train new joiners.
  • Initiate ideas for process improvement

Elvárások / Requirements

  • Fluency in English, any other language is a big plus
  • Experience in Shared Service Environment
  • Customer Service and / or Logistics Experience is required.
  • 2 + years relevant work experience
  • Good IT skills (MS Office, SAP SD Module)
  • Excellent problem solving skills
  • Outstanding communication skills
  • Costumer focused attitude; meet or exceed costumer’s expectations (internal/external), establishes and maintains effective relationships with customers
  • Excellent prioritizing,  organizing and time management skills
  • Self development skills; personally committed to and actively works to continuously improve him/herself on inter-personal skills.
  • Ensuring Process Compliant day to day operation.
  • Compliance & Quality Insurance.
  • Ownership of the end to end processes

Amit kínálunk / Offer

  • Competitive compensation package plus cafeteria
  • Yearly bonus opportunity
  • 3 days home office 
  • Opportunities to advance within the role and within the company across roles
  • Challenging role: complex and wide range of tasks with room for individual success and supported by a team
  • Diverse, international team
  • Friendly and human-scale environment 

Kapcsolattartó / Information

Apply now with your CV!