customer service representative - french speaking | budapest

randstad hungary
job type
apply now

job details

job category
Customer Service
job type
reference number
27507 / 28376
randstad hungary
Click on the "Apply" button and choose from the application options that requires not more than 2 minutes.
For some of our positions we conduct video interviews. If you wish to learn more about how to prepare yourself effectively, here are some useful tips & tricks to a successful online introduction.

Cégleírás / Organisation/Department

A leading provider of innovative solutions in the fields of polylofins, base chemicals and fertilizers. With headquarters in Vienna, Austria, our partner currently employs around 6,200 and operates in over 120 countries

Pozíció leírása / Job description

  • manage customer expectations through various contact channels
  • enter orders to SAP system, create necessary documents for shipment
  • maintain good working relationships with customers through written and verbal communication
  • manage day-to-day performance and process improvement with the carriers
  • handle various customer logistics inquiries & complaints mostly in the customer care system
  • create and send invoices to customers, follow and collect the experied ones
  • own an A-Z process

Elvárások / Requirements

  • Business/Commerce degree
  • at least 2 years of relevant commercial, logistics or customer service experience
  • close to native level of French knowledge + English , but any other European language knowledge is highly welcome!
  • customer oriented, trustworthy and motivated attitude
  • strong SAP knowledge appreciated
  • excellent communication skills

Amit kínálunk / Offer

  • competitive salary and benefit package
  • health insurance
  • lead by example team leaders
  • supportive and friendly colleagues
  • opportunity for personal and professional development

Kapcsolattartó / Information

If your are interested in the position please send your CV by the "Jelentkezem/Apply" button or write directly to Réka Németh