contract and order management specialist | budapest

posted
contact
randstad hungary
job type
permanent
apply now

job details

posted
location
budapest
job category
Customer Service
job type
permanent
reference number
30666 / 32262
contact
randstad hungary
Click on the "Apply" button and choose from the application options that requires not more than 2 minutes.
For some of our positions we conduct video interviews. If you wish to learn more about how to prepare yourself effectively, here are some useful tips & tricks to a successful online introduction.

Cégleírás / Organisation/Department

Do you speak English and German or French fluently? Would you like to have a complex, value-added role at a multinational company? Are you interested in client-facing as well as administrative tasks? Then there are quite a few front and/or back-office positions in their Budapest office waiting for you!

Our partner is a world leader in the biotech industry and now looking for experienced customer care professionals to join their organization even with the option of full remote work!

Pozíció leírása / Job description

  • being the first point of contact for B2B customers, it is your decision where to direct the client's phone or request 
  • you will have complex order management, contract management, or invoicing-related tasks, including, but not limited to
    • problem-solving for customers and issue resolution for internal requests
    • data entry
    • information validation regarding pricing and client contracts
    • communication with external and internal stakeholders
    • contacting field engineers and third-party vendors, who visit clients on-site for repair work
    • coordination of the entire client process

Elvárások / Requirements

  • great communications skills in both English and German or French 
  • customer care experience 
  • team spirit and motivation to work in a dynamic environment 

Amit kínálunk / Offer

 

  • outstanding compensation package
  • career development opportunities within a growing organization
  • multinational environment
  • 3 days home, 2 days office hybrid work option or full remote work option
  • opportunity to work for a market-leading company with a solid multinational background
  • an open and supportive company culture that values team spirit and individual contribution as well

Kapcsolattartó / Information

Please apply with your up-to-date English CV.