bulgarian speaking customer service representative | budapest

randstad hungary
job type
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job details

job category
Customer Service
job type
reference number
28238 / 29249
randstad hungary
Click on the "Apply" button and choose from the application options that requires not more than 2 minutes.
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Cégleírás / Organisation/Department

Would you like to use your Bulgarian language konwledge and Customer Service experience at a great multinational company with development opportunity?

For our innovative client we are looking for a new team member.

Pozíció leírása / Job description

  • manage customer expectations through various contact channels
  • enter orders to SAP system, create necessary documents for shipment
  • maintain good working relationships with customers through written and verbal communication
  • manage day-to-day performance and process improvement with the carriers
  • handle various customer logistics inquiries & complaints mostly in the customer care system
  • create and send invoices to customers, follow and collect the experied ones
  • own an A-Z process

Elvárások / Requirements

  • Business / Commerce degree
  • close to native level of Bulgarian, strong knowledge of English language, Romanian is highly appreciated
  • at least 2 years of relevant commercial, logistics or customer service experience
  • strong SAP knowledge appreciated
  • analytical skills, data management skills
  • strong MS Excel skills
  • excellent communication skills
  • team spirit and solution oriented mind-set
  • ability to prioritize work independently

Amit kínálunk / Offer

  • competitive salary and benefit package
  • health insurance
  • „lead by example” team leaders
  • supportive and friendly colleagues
  • opportunity for personal and professional development

Kapcsolattartó / Information

Győry-Németh Réka