Are you highly organized, proactive, and passionate about delivering excellent support? We are looking for a Customer Service Administrator to join our team and ensure the seamless execution of service processes across the business. This is a great opportunity to play a key role in enhancing customer experience and operational efficiency in a dynamic, international environment.
Pozíció leírása / Job descriptionWhy You’ll Love This Role
Diverse and hands-on responsibilities within a collaborative service team
Opportunity to support technical operations and customer service
Exposure to process improvement and cross-departmental coordination
Work in a structured and stable business with strong international presence
Gain experience in systems such as SAP and Excel
Key Responsibilities
Manage service-related administrative tasks, including invoicing and overdue follow-ups
Prepare quotations and coordinate schedules with customers
Organize insurance, travel bookings, and spare part preparation for service engineers
Ensure compliance with internal safety and operational procedures at the service center
Support the operation of the service business unit
Maintain accurate documentation of sales orders, job reports, cost breakdowns, and installation records in internal systems
Facilitate communication and coordination across service, sales, and administration departments
Strong organizational skills and ability to manage responsibilities independently
Understanding of how actions and decisions impact customer experience
Ability to work in a complex, fast-paced environment with attention to detail
Proficiency in SAP and MS Office tools (especially Excel)
Reliable, proactive attitude and strong communication skills
- Competitive base salary.
- Cafeteria benefits and annual bonus.
- Transportation support from Budapest.
- Support for sports and wellness activities.
- Excellent working environment
szilvia.marsiczki@randstad.hu
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