you are applying for this job
Our partner is a dynamically growing, international company that puts great emphasis on the development of applications based on blockchain technology and also provides virtual asset trust and custody services.
Present in more than 180 countries with over 50 million customers worldwide it is dedicated to to reshape the future with technology.
We're on the lookout for a dynamic L&D | QA Specialist to join our partner's Global Operations team. This role combines training design with quality assurance, giving you the chance to shape employee development while ensuring top-tier service delivery.
Pozíció leírása / Job descriptionDesign, update, and deliver training programs for global service teams, using formats like group sessions, simulations, and e-learning.
Partner with stakeholders to conduct training needs analysis (TnA), review test results, and plan development activities.
Perform regular audits of casework to assess accuracy, consistency, and adherence to standards.
Track and report on training performance, assessments, and retraining requirements.
Identify and close training or knowledge gaps through calibrations, coaching, and process improvements.
Support the QA Manager with quality projects, best practices, and internal communication.
2–4 years’ experience in L&D or QA, ideally within Customer Due Diligence, Fraud Risk, or AML operations.
Experience with learning management systems (LMS) and digital training tools.
Excellent written and verbal communication skills in English.
Strong collaboration and stakeholder management abilities.
Detail-oriented, independent, and able to prioritize in a fast-paced, ever-evolving environment.
-Fitness Reimbursement
-Learning Reimbursement
-Transport Allowance
-Cafeteria
-Public Holiday Pay
-Work Meal Allowance
-Performance Bonuses
Kapcsolattartó / Information
Anett Hoffmann -
szilvia.marsiczki@randstad.hu