security operations specialist | budapest

ildikó rác, randstad hungary
job type
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job details

job category
IT / telecom
job type
reference number
146387 / 22451
ildikó rác, randstad hungary
apply now
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Cégleírás / Organisation/Department

Our multinational client is a prestigious telecommunication company with worldwide presence, for which we look for a Security Operations Specialist

Pozíció leírása / Job description

As a Security Operations Specialist you will be responsible for:
- Change and incident management
- Customer enquiries
- Fault diagnosis/resolution
- Problem management

You will be also charge of following:
- Troubleshooting customer problems within security domain within the agreed customer SLA’s
- Liase with customer representatives or vendors and support/direct other support staff where appropriate
- Undertake problem analysis e.g. root cause, repeat faults, trends to identify opportunities for improvement and initiate investigation and/or corrective action, where appropriate
- Review, advise and implement firewall changes
- Offer proactive advice on implemented services
- Prioritize and organize assigned tickets on basis of criticality or as per customer’s contracts to meet the SLA's

Elvárások / Requirements

- Experience in operation and management of security infrastructure
- English language knowledge
- At least 2 years of hands-on skills of Cisco ASA and\or Checkpoint Firewalls
- Accredited or Certified either to Checkpoint CCSA or CCSE, Cisco CCNA or CCNP
- Ability to handle changes and incidents independently as per the processes and agreed service levels

Amit kínálunk / Offer

- Supportive corporate culture
- Inspiring working teams
- Competitive salary and benefit package
- Professional development programs, trainings and educational support
- Employee and Family Friendly Workplace
- Private health insurance package

Kapcsolattartó / Applications

Ildikó Rác