regional it operations specialist | budapest

posted
contact
dóra gosztola, randstad hungary
job type
permanent
apply now

job details

posted
location
budapest
job category
IT / telecom
job type
permanent
reference number
154739 / 24038
contact
dóra gosztola, randstad hungary
apply now
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Cégleírás / Organisation/Department

We are looking for experienced candidates in the field of IT Operations for one of the world’s leading energy companies with more than a 100,000 employees and contractors located in over 50 countries around the world. Their large, in-house IT organization consists of 6,000 professionals supporting an array of business lines, plants, refineries, manufacturing sites, internal and external business partners.


Pozíció leírása / Job description

- Interface with both global and local IT teams to identify improvements in end-end customer support. This may include improving help-desk support from Poland/India, ensuring our computing environment is stable or maintaining adequate network bandwidth and storage capacity
- Coordinate local IT input into major multi-area incidents. This includes escalating to other global IT functions to ensure the correct focus, coordinating local remediation activities and communicating down outage updates across the region. Once the incident is resolved, helping investigate the root cause and implementing corrective actions
- Conduct major EAME wide initiatives and projects. Support and coordinate global and regional initiatives in partnership with global teams and local organizations.
- Seek optimization opportunities to deliver added value at minimized cost. Shapes initiatives into deployable action plans and leads their implementation throughout EAME


Elvárások / Requirements

High level degree in IT/Engineering
- Good comprehension of IT technologies (networking, server, storage). This may have been built up by providing L1-L3 support or acting as a project manager deploying these technologies.
- Proven experience in a distributed IT team operating across multiple locations and time zones
- Uderstanding of ITIL processes (certification would be highly beneficial)

Amit kínálunk / Offer

- Numerous in-house and external training opportunities and support getting a number of industry certificates
- Provide professional development in Infrastructure areas
- Work in a truly global team

Kapcsolattartó / Applications

Dóra Gosztola
+36 20 560 4451