warranty assessor | budapest

posted
contact
dorka freund, randstad hungary
job type
permanent
apply now

job details

posted
location
budapest
job category
engineering
job type
permanent
reference number
120990 / 22075
contact
dorka freund, randstad hungary
apply now
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Cégleírás / Organisation/Department

We are looking for a Spanish Speaking Warranty Assessor for our international client.

Pozíció leírása / Job description

- Assess the warranty claims according to the brand’s procedures and technical knowledge
- Provide dealer support for all matters relating to warranty policy & procedures
- Ensure the accessibility of your service towards the authorised repairers & commit to reliable and fast response
- Implement and control new warranty procedures in your market
- Liaise with the country headquarters’ representatives
- Accept and verify the eligibility of enquiries from Dealers within given deadlines
- Ensure clear and correct communication with the dealer network, follow-up the warranty labour rates
- Be the primary access point for the authorised repairers in warranty, support warranty audits.

Elvárások / Requirements

- Automotive engineering degree and/or experience within automotive after sales
- Confident in technical concern resolution
- Analytical spirit, solution minded and highly oriented on customer satisfaction
- Good inter-personal and communications skills
- Good command of English and close to native Spanish skills are a must

Amit kínálunk / Offer

- Competitive salary
- Challenging tasks
- Multinational working environment

Kapcsolattartó / Applications

Dorka Freund