order desk coordinator | budapest

katalin kissné szilágyi, randstad hungary
job type
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job details

job category
customer service
job type
reference number
125724 / 22399
katalin kissné szilágyi, randstad hungary
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Cégleírás / Organisation/Department

Our client is one of the world's largest and technically most innovative companies dealing with entertainment, communication and household electronics worldwide.

Would you like to be a part of a multinational company as a link between sales, logistics and customers? Are you handling deadlines very strictly?
If Yes, please apply for our Order Desk Coordinator position!

Pozíció leírása / Job description

Areas of responsibility:
- Enter the orders received via e-mail into SAP within 2 hours after receiving
- Check orders received online
- In case of any problem, inform Sales department and customer
- Provide information to the customers about open orders, order status, allocated stock and possible delivery time on daily basis
- Monitor the selling price, in case of difference manage price correction on order level
- Monitor the Customer Master data
- Provide order and delivery information to sales representatives and stock information to ambassadors
- Check and manage allocation in dedicated report
- Ensure customer satisfaction and delivery
- Complete sales order process till created delivery
- Communicate with EEDC (East European Distribution Center) and 3PL (Third Party Logistic) responsible
- Handle the complaints and requests of customers, forward them to the relevant departments

Elvárások / Requirements

Person specifications:
- min. BA/BSC degree
- 2-3 years experience in relevant position
- Intermediate English and native Hungarian knowledge is a must
- Organised way of working
- Good analytical skills
- Reliable, motivated, good attention to details
- Good communication and presentation skills
- Costumer service focus
- MS Office proficiency (Excel, Word, Power Point), experience in SAP is an advantage
- Ability to meet high level of expectations

Amit kínálunk / Offer

- to be a team member of a successful multinational company
- development possibilities
- attractive compensation package

Kapcsolattartó / Applications

Katalin Kissné Szilágyi
+36 30 98 100 58