german it helpdesk agent in budapest

posted
contact
nikolett horváth, randstad hungary
job type
permanent
apply now

job details

posted
location
budapest
job category
customer service
job type
permanent
reference number
119347 / 19268
contact
nikolett horváth, randstad hungary
apply now
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Cégleírás / Organisation/Department

Our client is a world leading multinational company which is looking for new members in IT help Desk positions.

Pozíció leírása / Job description

-Responsible for screening, referring and diagnosing internal inquires and work requests. Performs troubleshooting in the identification of applicable problems related to the infrastructure, systems, applications and network communications.

-Moderate understanding of the general aspects of the job (i.e., familiarity with terminology and standard procedures). Basic understanding of content area of function.

-Follows defined procedures. Proposes and implements solutions to routine problems with direction from supervisor. Refers atypical problems to others.


Elvárások / Requirements

-Education: high school diploma or equivalent or university degree.

-Required skills: Advanced Level of French/German and English – reading, writing, comprehension.

-Basic knowledge of IT.

Kapcsolattartó / Applications

Nikolett Horváth
nikolett.horvath@randstad.hu