english and german speaking analyst | debrecen

vanessza borza, randstad hungary
job type
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job details

debrecen, hajdú-bihar
job category
customer service
job type
reference number
152717 / 23921
vanessza borza, randstad hungary
apply now
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Cégleírás / Organisation/Department

Our partner is a global service provider, delivering communication services and solutions to business customers with multi-site organisations.

Pozíció leírása / Job description

- Responding to reservations assistance & technical support requests from customers
- Creating update or closing helpdesk tickets as required
- Providing first-line support for customers
- Maintaining databases related to support process
- Participating in video conferences as needed to ensure connectivity and quality assurance
- Intervening in video conferences as necessary to address in-call technical support issues

Elvárások / Requirements

- Fluent in Hungarian, German AND English
- To be able to manage service processes
- Excellent multitasking skills
- Customer oriented attitude
- Relevant work experience is an advantage
- Willing to work in shifts

Amit kínálunk / Offer

- Excellent opportunity to work for a strong, multinational company
- Attractive salary and compensation package
- Internationally oriented working environment in a strongly expanding company
- Training and development possibilities

Kapcsolattartó / Applications

Vanessza Borza
+36 20 499 7774