dutch and french speaking customer service associate | budapest

posted
contact
orsolya farkas, randstad hungary
job type
permanent
apply now

job details

posted
location
budapest
job category
customer service
job type
permanent
reference number
121698 / 22119
contact
orsolya farkas, randstad hungary
apply now
It is not mandatory to enclose your CV to apply for this position, but If you have an updated version it is a big help for us. If it is not up to date or not available now, you can also upload it later at any time when you log in to your profile.

Cégleírás / Organisation/Department

Are you a multilingual genius? Are you looking for a challenging opportunity in a multinational environment? We are looking for a Dutch and French Speaking Customer Service Associate into the European business support centre of one of the world's largest energy companies.

Pozíció leírása / Job description

- Handle incoming request either via phone or written form
- High level of customer care and stakeholder management
- Log and follow up on incoming requests
- Make sure that all data is accurate in the system
- Follow up on account setup, order management, fulfilment and delivery issues
- To ensure adherence to policies and procedures
- Perform continuous improvement
- Being the face and voice of one of the largest global energy company

Elvárások / Requirements

- Fluency in Dutch and French and intermediate level of English are required
- Previous experience in customer service would be a great advantage
- Excellent communication, organisation and time management skills
- Highly motivated individual
- High level of computer skills
- Experience using SAP is a great advantage

Amit kínálunk / Offer

- Competitive salary and benefits
- A company culture where we respect our diverse and unified teams
- Chill-out and collaboration spaces in a modern office environment
- Learning opportunities, language courses and other development opportunities to build a lasting career


Kapcsolattartó / Applications

Orsolya Farkas