dutch and french speaking customer service associate | budapest

orsolya farkas, randstad hungary
job type
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job details

job category
customer service
job type
reference number
121698 / 22119
orsolya farkas, randstad hungary
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Cégleírás / Organisation/Department

Are you a multilingual genius? Are you looking for a challenging opportunity in a multinational environment? We are looking for a Dutch and French Speaking Customer Service Associate into the European business support centre of one of the world's largest energy companies.

Pozíció leírása / Job description

- Handle incoming request either via phone or written form
- High level of customer care and stakeholder management
- Log and follow up on incoming requests
- Make sure that all data is accurate in the system
- Follow up on account setup, order management, fulfilment and delivery issues
- To ensure adherence to policies and procedures
- Perform continuous improvement
- Being the face and voice of one of the largest global energy company

Elvárások / Requirements

- Fluency in Dutch and French and intermediate level of English are required
- Previous experience in customer service would be a great advantage
- Excellent communication, organisation and time management skills
- Highly motivated individual
- High level of computer skills
- Experience using SAP is a great advantage

Amit kínálunk / Offer

- Competitive salary and benefits
- A company culture where we respect our diverse and unified teams
- Chill-out and collaboration spaces in a modern office environment
- Learning opportunities, language courses and other development opportunities to build a lasting career

Kapcsolattartó / Applications

Orsolya Farkas