order management specialist - spanish or portuguese speaking | budapest

ágnes mészáros, randstad hungary
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job details

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job type
reference number
120664 / 22061
ágnes mészáros, randstad hungary
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Cégleírás / Organisation/Department

Are you looking for a challenging opportunity in a multinational environment? We are looking for Spanish or Portuguese speaking Order Management Specialist into the European business support centre of one of the world's largest energy companies

Pozíció leírása / Job description

- Follow up on order values; ensure violations are progressed with Sales/Credit Management
- Manage the relationship between customer, sales and supplier manager
- Advise on prices and optimum delivery point
- Good understanding of the shipping industry
- Be the first point of contact for customers
- Handle customer complaints
- To ensure adherence to policies and procedures
- Perform continuous improvement
- Cover afternoon shift work

Elvárások / Requirements

- Fluency in Spanish or Portuguese and English
- 3+ years’ experience in customer service is must
- High level of stakeholder management skills
- Good understanding of end to end order to cash processes
- Excellent communication, organisation and time management skills
- High level of computer skills
- Experience using SAP is a great advantage

Amit kínálunk / Offer

- Outstanding growth opportunities within the international organisation
- Prestigious and successful company
- Nice and professional working environment in a centrally located office
- Competitive salary and benefits