security systems analyst | budapest

posted
contact
ildikó rác, randstad hungary
job type
permanent
apply now

job details

posted
location
budapest
job category
IT / telecom
job type
permanent
reference number
121333 / 19845
contact
ildikó rác, randstad hungary
apply now
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Cégleírás / Organisation/Department

Our multinational client is a prestigious telecommunication company with worldwide presence. Its activities include the provision of networked IT services globally.

Pozíció leírása / Job description

As Security Specialist , you will be in charge of:

- Being responsible for change and incident management, customer enquiries, fault diagnosis/resolution and problem management.

- Troubleshooting customer problems within security domain within the agreed customer SLA’s.

- Liaseing with customer representatives or vendors and support/direct other support staff where appropriate.

- Undertaking problem analysis e.g. root cause, repeat faults, trends to identify opportunities for improvement and initiate investigation and/or corrective action, where appropriate.

- Reviewing, advising and implementing firewall changes in line with the company and it's customers security policies and change control processes.

- Offering proactive advice on implemented services.

- Prioritising and organising assigned tickets on basis of criticality or as per customer’s contracts to meet the SLAs.

- Ensuring that all agreed communication, notification and escalation processes (internal/external) are delivered e.g. customer updates.

Elvárások / Requirements

Soft skills:

- Ability to meet the customers’ needs in line with the business requirements

- Working with a cooperative and positive attitude in a group settings to achieve common goals

- The ability to convey information to someone effectively and efficiently while creating a good first impression and engaging the audience

- Taking the responsibility and takes care of the consequences of making a decision

- Acting in advance of a future situation, e.g. making things happen, putting energy to solve the situation

Professional skills:

- Hands-on experience in operation and management of security infrastructure

- Two to five years of hands-on skills of Cisco ASA and\or Checkpoint Firewalls

- Accredited or Certified either to Checkpoint CCSA or CCSE, Cisco CCNA or CCNP is an advantage

- Ability to handle changes and incidents independently as per the processes and agreed service levels

Language skills:

English on a fluent level

Amit kínálunk / Offer

- Inspiring new challenges
- Employee and Family Friendly Workplace
- Opportunity to work from Home
- Supportive team culture
- Competitive salary and benefit package
- Professional development programs, trainings and educational support

Kapcsolattartó / Applications

Rác Ildikó
+36 30 981 0054