l2-cisco network support | budapest

ildikó rác, randstad hungary
job type
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job details

job category
IT / telecom
job type
reference number
105558 / 20580
ildikó rác, randstad hungary
apply now
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Cégleírás / Organisation/Department

Our prestigious multinational client in the telecommunication sector is looking for Level 2 Cisco Network Support colleague to their Budapest-based center.

Pozíció leírása / Job description

Main responsibilities:
- Working on the Service Desk
- Providing 2nd level technical problem analysis
- Resolution of client issues with the aid of available Service Desk Tools
-Logging actions taken by the Service Desk and other related parties assisting with the resolution
-Responsible for delivering brilliant service interactions
-Customer handling and communication with our customers

Elvárások / Requirements

- Fluent English knowledge
- CCNA or equivalent knowledge
- Proactive attitude
- WLAN and/or VoIP is an advantage
- IT Service Desk experience is an advantage

Amit kínálunk / Offer

- Competitive compensation package
- Internatinal and multicultural environment
- Opportunity for continuous professional development
-Private health insurance package

Kapcsolattartó / Applications

Nagy Fanni