dutch speaking service desk analyst | budapest

lilla jánosi, randstad hungary
job type
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job details

job category
IT / telecom
job type
reference number
168058 / 24738
lilla jánosi, randstad hungary
You do not need to upload a curriculum vitae to apply for this position, moreover as a simple solution you can apply with your Linkedin profile. Click on the "Apply" button and choose from the application options that requires not more than 2 minutes.

Cégleírás / Organisation/Department

Our customer is one of the biggest ICT companies globally. For their growing team we are looking for a Dutch Speaking Service Desk Analyst.

Pozíció leírása / Job description

A Service Desk Analyst will be responsible for providing customer service to the company’s clients via phone and e-mail, handling and documenting all incoming requests or incidents, providing application support (e.g. password reset and user account unlocks) in English, ensuring all relevant information is captured and following up the cases to ensure timely resolution.

Elvárások / Requirements

- Fluent English and Dutch language skills
- Fresh graduates are also welcome!!!
- Excellent communication and customer service skills
- Team player attitude
- Problem-solving skills, ability to troubleshoot technical issues
- Proactive and dynamic personality

Amit kínálunk / Offer

- The chance to work in a dynamic, vibing, real multicultural organization, which has employees from nations all over the world
- Growing company with stable background
- Excellent career opportunities as the company has a strong internal rotating system

Kapcsolattartó / Applications

Lilla Janosi