3rd line voice support engineer | budapest

posted
contact
ildikó rác, randstad hungary
job type
permanent
apply now

job details

posted
location
budapest
job category
IT / telecom
job type
permanent
reference number
105556 / 20713
contact
ildikó rác, randstad hungary
apply now
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Cégleírás / Organisation/Department

Our client is one of the world's leading providers of communications solutions and services. They are operating in 170 countires, and now they are looking for a 3rd Line Voice Support Engineer to their fast growing team.

Pozíció leírása / Job description

As the role holder you will be responsible for:

- The Germany, Hungary, Poland and Czech domestic voice networks.
- Work on the more complex voice problems and issues that our customers report.
- As well as customer issues, you will also be responsible for network issues, both hardware and software.
- After training, the holder will be expected to take onboard 24x7 callout within the team, working nominally one week in five on call, to do deal with the most serious of network issues.

Elvárások / Requirements

- English on a fluent level is a must
- Knowledge of TDM Voice networks is a must
- Knowledge of VoIP networks is a must
- Specific equipment suppliers, Ericcson and Genband is an advantage
- Knowledge of servers and databases is an advantage

Amit kínálunk / Offer

- Inspiring working teams
- Professional development programs
- Competitive salary package
- Private health insurance package

Kapcsolattartó / Applications

Rác Ildikó
+36 30 981 0054