hrss employee lifecycle subject matter expert (sme) - french speaking | budapest

ágnes mészáros, randstad hungary
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job details

job category
job type
reference number
115659 / 20810
ágnes mészáros, randstad hungary
apply now
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Cégleírás / Organisation/Department

The global financial services company's Hungarian center was established in 2005 to support 54 countries across Europe, Middle-East and Africa, and on the global level in some functions.
We believe that our strongest asset is the people who work with us, ensuring a successful global presence, a powerful,
reliable brand and good reputation.

HRSS has an impact on all aspects of the employee and non-employee life-cycle from recruitment to retirement, including on-boarding, payroll, career mobility, learning, data management, compensation and benefits and off-boarding.

Pozíció leírása / Job description

Your tasks would be:
• Handling the most complex cases independently and providing support to the team members;
• Managing daily case distribution and priorization;
• Monitoring the daily performance of the team via checking the individuals’ worklist;
• Actively participating in daily operational calls with the Service Delivery team and in the daily team meetings;
• Playing an integral role in process improvement, desktop procedures update and Bright Idea submission and coordination;
• Proactively supporting organizational projects and maintaining good relationship with stakeholders and other teams;
• Taking ownership for self-development and coaching colleagues via training planning and implementation of the new joiners;
• Supporting the team lead as a backup person during annual leaves via taking ownership for meeting participation, presentation and team coordination;
• Acting as a go-to contact person to stakeholders and other teams within the HRSS organization

Elvárások / Requirements

Skills we are looking for:
• Excellent written and oral communication skills in English and French
• Shared Services experience (1-2 years)
• Participation in global projects
• Strong analytical and details skills
• Delivers partner solutions
• Uses sound judgment
• Manages risks and control

Amit kínálunk / Offer

What we can offer to you:
• You will have the opportunity to utilize the gained PeopleSoft data management knowledge
• You will also acquire presentational and leadership skills
• You will be able to participate in global HR projects and be involved in improvement processes
• Possibility to work in a diverse, multinational environment and get in touch with different cultures from all over the globe
• Various career opportunities to become a shared service professional by taking advantage of the over 20 products centralized in the Budapest site
• Wide range of online and classroom trainings

Kapcsolattartó / Applications