warranty advisor-polish and english | budapest

posted
contact
nikolett horváth, randstad hungary
job type
permanent
apply now

job details

posted
location
budapest
job category
engineering
job type
permanent
reference number
131105 / 11530
contact
nikolett horváth, randstad hungary
apply now
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Cégleírás / Organisation/Department

We are looking for a Warranty Advisor for our international client.

Pozíció leírása / Job description

- Assess the claims according to brand procedures and technical knowledge
- Provide dealer support for all matters relating to warranty policy & procedures
- Ensure the accessibility of your service towards the dealers & commit to reliable and fast response
- Implement and control new warranty procedures in your market
- Liaise with the European centre and the field staff
- You accept and verify the eligibility of enquiries from Dealers
- You assess pending warranty claims & preauthorisations according to regulations & repair procedures
- Ensure clear and correct communication with the dealer network
- Follow-up the warranty labour rates
- Keep the warranty manual updated
- Write & publish Warranty Information
- Support warranty auditor

Elvárások / Requirements

- You have automotive engineering degree and/or experience in the automotive industry
- You are confident in technical concern resolution
- You have an analytical spirit and you are solution minded and highly oriented on customer satisfaction
- You have good inter-personal and communications skills
- Effective team player
- Fluent Polish and English languages
- You are at ease with telephones and computers and you have an elaborate knowledge/experience with MS Office
- You have a valid driving license

Kapcsolattartó / Applications

Cseh Zsombor
zsombor.cseh@randstad.hu