spanish speaking customer service representative | budapest

lilla jánosi, randstad hungary
job type
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job details

job category
customer service
job type
reference number
154808 / 24045
lilla jánosi, randstad hungary
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Cégleírás / Organisation/Department

Would you like to take part in the challenges of a growing organisation? We are looking for Spanish Speaking Customer Service Representative into the European Business Service Centre of one of the world's largest energy companies.

Pozíció leírása / Job description

- Develop and maintain good proactive working relationships with customers through written and verbal communication
- Ensure data is accurately entered and maintained in all systems
- Take full ownership of issues and queries and ensure they are fully resolved in an efficient and effective manner
- Interact with other CSC teams
- Provide efficient and effective management, resolution and escalation of complaints, service requests and technical service issues

Elvárások / Requirements

- Fluency in Spanish and English
- Excellent written/oral communication skills and ability to build effective working relationships
- Experience as a customer service representative
- Strong time management and organisation skills
- Intermediate knowledge of MS Office application

Amit kínálunk / Offer

- Competitive salary and benefits
- Nice and professional working environment in a centrally located office
- Outstanding growth opportunities within the international organisation

Kapcsolattartó / Applications

Lilla Jánosi