dutch speaking customer service representative | budapest

posted
contact
réka genov, randstad hungary
job type
permanent
apply now

job details

posted
location
budapest
job category
customer service
job type
permanent
reference number
115741 / 20637
contact
réka genov, randstad hungary
apply now
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Cégleírás / Organisation/Department

Would you like to take part in the challanges of a growing organisation? We are looking for Dutch Speaking Customer Service Representative into the European Business Service Centre of one of the world's largest energy companies.


Pozíció leírása / Job description

- Develop and maintain good proactive working relationships with customers through written and verbal communication
- Ensure data is accurately entered and maintained in all systems
- Take full ownership of issues and queries and ensure they are fully resolved in an efficient and effective manner
- Interact with other CSC teams
- Provide efficient and effective management, resolution and escalation of complaints, service requests and technical service issues


Elvárások / Requirements

- Fluency in Dutch and English
- Excellent written/oral communication skills and ability to build effective working relationships
- Experience as a customer service representative
- Strong time management and organisation skills
- Intermediate knowledge of MS Office application


Amit kínálunk / Offer

- Competitive salary and benefits
- Nice and professional working environment in a centrally located office
- Outstanding growth opportunities within the international organisation


Kapcsolattartó / Applications

Réka Genov
reka.genov@randstad.hu