customer service specialist | budapest

katalin kissné szilágyi, randstad hungary
job type
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job details

job category
customer service
job type
reference number
148480 / 23658
katalin kissné szilágyi, randstad hungary
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Cégleírás / Organisation/Department

We are looking for a Customer Sercive Specialist for our multinational client into their office located in Budapest. The company is specialized in producing and selling products in the field of electronics, information technology and telecommunication.

Pozíció leírása / Job description

• manage high level (fast, precise, and effective) voice of customer service activity
• manage, handle and answer customers' questions, inquires and complaints in line with the requirements
• support the marketing team in CRM registration and other customer service queries
• manage repair requirements of in-shop un-sold products
• create weekly/monthly statistics related to the job

Elvárások / Requirements

• minimum BA/BSC degree or close to graduation but minimum secondary level education
*experience in customer services or in service support
• active intermediate Engish knowledge
• written and verbal outstanding communication skills
• precise way of working
• good adaptation skills
• flexible, able to work under pressure

Amit kínálunk / Offer

• To be a team member of a successful multinational company
• Development possibilities
• Attractive compensation package

Kapcsolattartó / Applications

Katalin Kissné Szilágyi
+36 30 98 100 58