Are you a talented and passionate individual with a knack for providing exceptional customer service? Do you speak two or more languages fluently, including English? If so, we invite you to join our dynamic team as a multilingual customer service representative and make a global impact!
Our client is a multinational company dedicated to providing exceptional customer service and innovative technology solutions to their clients. They are seeking for highly motivated and customer-oriented individuals to join their team as a Multilingual Customer Advocate. In this role, you will be responsible for providing outstanding customer support to their clients in multiple languages.Pozíció leírása / Job description
- Provide exceptional customer service to our global customers in multiple languages, including English.
- Resolve customer inquiries and complaints in a timely and professional manner.
- Manage customer accounts and update information as necessary.
- Collaborate with other departments to ensure customer satisfaction and process improvement.
- Make a positive impact on our company and our customers with your unique language skills and cultural knowledge
- Excellent communication skills in both English and an additional language (German, French, Dutch etc.)
- Customer service-oriented mindset and a passion for helping others
- Ability to handle customer complaints and technical issues with empathy and professionalism
- Prior customer service and/or IT helpdesk experience
- Strong organizational skills and ability to manage multiple tasks simultaneously
- Must have EU citizenship, or work permit in Hungary
What they offer:
- Exceptional compensation package with a lot of benefits
- Opportunities for growth and advancement within the company
- A supportive and inclusive work environment that values diversity and teamwork
- Regular team-building events and social activities
- The chance to make a real difference in the lives of our global customers
- Complex and challenging tasks on a daily basis
- Home office opportunity (hybrid arrangement, office location: Budapest)
- Opportunity to grow within the company
If you're ready to take your career to the next level and make a global impact with your language skills, we want to hear from you! For further information and to apply, send your up-to-date English CV via email at email@example.com, or click on the "Apply" button!...